Logo with text 'little amigos' featuring cartoon animals, including a rabbit, cat, and panda, stacked on each other.

TermS of service

CONDITIONS OF ENTRY

  • All children must be accompanied by a responsible adult at all times

  • Children under the age of 6 must be supervised by an adult while playing

  • No food or drinks allowed inside the playland areas

  • No external food or drinks can be brought in (with exception to baby formula)

  • No smoking, drugs or alcohol permitted

  • No running, pushing or rough play will be tolerated

  • No pets allowed

  • All equipment must be used responsibly and in accordance with any instructions provided

  • Any visitors found to be behaving inappropriately or causing distress to others, will be asked to leave

  • All visitors must wear appropriate clothing and non-slip socks at all times

  • All visitors must adhere to the playland rules and regulations and follow instructions from staff

  • Any damage to the playground or its equipment must be reported to staff immediately

  • All toys, portable items and parts associated with the facilities or equipment remain Little Amigos' property

  • Little Amigos staff reserve the right to inspect any bags or goods in your possession upon request

  • Visitors must adhere to the allocated time indicated on their playland wristband

  • All visitors are responsible for safe keeping of their playland wristband/train ticket - a fee will be charged if misplaced or lost

  • Little Amigos is not responsible for any lost or stolen items

  • Management reserves the right to refuse entry

  • No refunds will be given for playland entry passes

PLAYCARD PERKS

  • Playcard Perks cards are only to purchased at set values Peri $250, Lola $500 and Hugo $1000

  • Included perks are as listed and final

  • Perks are earnt per complete top-up eg. add additional $250 for complete perks for Peri etc.

  • Credit on card can only be used on playland entry passes, cafe food and drink purchases, train tickets and Little Amigos merchandise. Playland Perks credit is NOT applicable on any party or event package

  • Cards are not redeemable for refunds or cash

  • If card is lost or stolen, there will be no replacement issued

PLAYCARD PRICING

LITTLE AMIGOS

  • Playcard pricing is subject to change at management discretion

  • Playland pricing is dependant on age of person entering and day of the week

  • Public holidays are priced as weekend rates

  • FREE drink with every adult/12yr+ entry pass purchased. Drink selections will be shared at time of entry. No rainchecks on redemption of free drink if not redeemed on the day of entry

  • Children aged 6 - 12 months will be given free entry only when visiting playland with another sibling aged 1 year+

gAME ON WEEKDAYS

Our Game on weekdays program provides customers with weekday offers redeemable by logging in or signing up. Upon opting in, users will be sent an SMS and/or email with weekday offer.

  1. You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

  2. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to team@vclamedia.com

  3. Carriers are not liable for delayed or undelivered messages.

  4. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

  5. For privacy-related inquiries, please refer to our privacy policy: Privacy Policy

BIRTHDAY PARTIES

Initial enquiries about our birthday parties at our playland locations will be communicated through SMS and/or email. Upon opting in, users will be sent and SMS and/or email with birthday party packages.

  1. You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

  2. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to team@vclamedia.com

  3. Carriers are not liable for delayed or undelivered messages.

  4. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

  5. For privacy-related inquiries, please refer to our privacy policy: Privacy Policy